Computer Help. Question # 2?

my previous question.. was..

when i turn on my computer i get a blue screen that says... STOP:0x000000024

i tried calling Dell. but my warantee has expired.

this probably happened to a lot of people.

please help me.. i cant really restart my computer because i would lose everything i have. and i have like work things in there that i really need.

please help!

some people are telling me to Find a way to access your ntfs hard drive and delete the ntfs.sys file (or replace it).

How do i doo thattt!?!??!??

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MY NEW QUESTION IS: if i repair my computer.. by using the windows xp cd.

not restarting my computer BUT REPAIRING my computer.. would it delete anything?

like my files. and etc?

Computer Help. Question # 2?norton

If you use the windows xp cd to repair it, it won't delete your files.

But the error you described, about the blue screen, can be caused by software problems, or by hardware problems.

The best thing you can do right now for your computer, after you use that repair option from the cd, will be to make a safe copy of all your data, and then scan your entire hard disk for viruses, and defragment it. If the error persist, you may need to format it, (after you backup your data), and reinstall the operating system. If the error persist after formating, there is a hardware error, and you should contact a service center.

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