My computer is frozen on the ';Preparing to Hibernate'; and I can't get it to do anythi

I have a toshiba laptop, and when the laptop went to power down, it froze on the hibernation screen, now I can't get it to move past that. I am not the most computer literate person, so can anyone tell me what to do about it in laymens terms, or should I just take it somewhere to be repaired (if it needs it at all)

My computer is frozen on the ''Preparing to Hibernate'' and I can't get it to do anything?ducati

Try pressing and holding the power (on/off) button for about 10 seconds. On most computers this acts as an override and shuts the machine down.

My computer is frozen on the ''Preparing to Hibernate'' and I can't get it to do anything?hp

What these guys have said should work, if that doesnt fix it or the problem persists, I would call customer assistance
Holding the power button down for 10 seconds will work. You may also want to check your power settings. If this issue persistes you can disable hibernation by going into the Control Panel--%26gt; Power Options--%26gt;Hibernate (this is a tab)

Then, remove the checkmark in Enable Hibernation.